Imagine a world where running restaurants, retail stores, entertainment venues, and desk-less businesses becomes a breeze. Welcome to Jolt, the software solution tailor-made for the modern business landscape. Our arsenal includes digital task lists, food safety protocols, employee scheduling wizardry, and clockwork time & attendance tracking, all crafted to fuel business engines.

Our story doesn't end there – it's just the beginning. Dive into the journey of our visionary founder on our website! Discover how our cutting-edge products and services have reshaped the very essence of the food, beverage, and service industries.

About the role

We are seeking a detail-oriented and experienced Deal Desk Analyst to join our team in Lehi. As a Deal Desk Analyst, you will play a crucial role in contract execution, transfers, and amendments, as well as assisting the sales team with quote creation for our current customer base. The role involves acting as a liaison for tasks that require coordination across multiple departments, ensuring smooth transitions and efficient task completion. Some of your main responsibilities will include the following:

  • Execute contracts, ownership transfers, and amendments in collaboration with our Customer Success, Sales and Billing departments.
  • Assist the sales team in the creation of quotes for the current customer base.
  • Act as a central point of contact for tasks that involve coordination across multiple departments.
  • Utilize Salesforce for efficient case management and documentation.
  • Occasionally engage with customers by phone call and email to gather information for case resolution.
  • Develop and maintain a playbook for standardized processes and documentation.


  • Previous experience as a Deal Desk Analyst is required.
  • Proficiency in Salesforce is mandatory.
  • Ability to work in the office Mon-Fri.
  • Strong communication skills to collaborate effectively with various departments.
  • Detail-oriented with the ability to manage and prioritize multiple tasks.
  • Demonstrated ability to work in a case-based environment.
  • Excellent responsiveness to ensure timely resolution of cases.

Benefits and Perks

  • Health, Dental, and Vision Insurance
  • Equity in the form of stock options (1 year cliff, 5 year vesting)
  • Employer HSA contribution
  • Monthly lifestyle benefits that can be personalized to reduce stress, give time back, impact your family, and spark joy
  • Unlimited PTO with 10 company holidays
  • Onsite kitchen with food, onsite gym, and weekly lunches